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Essense

Essense

Transform feedback into action - effortlessly

Turn customer feedback into growth strategies with AI. Essense.io uncovers insights to drive product and marketing success.
#59 in "Research
#72 in "Project management
Price: Paid

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Overview
Use cases
Features and Use Cases
Users & Stats
Pricing
FAQ
Pricing & discounts
UX/UI review
Video review
Reviews
Youtube reviews
Team
Founder interview
Funding
Overview
Use cases
Features and Use Cases
Users & Stats
Pricing
FAQ
Pricing & discounts
UX/UI review
Video review
Reviews
Youtube reviews
Team
Founder interview
Funding

Overview

Essense.io is an AI-powered platform designed to analyze customer feedback and competitor reviews. It focuses on converting qualitative data into actionable insights, assisting in prioritizing product features and improving customer engagement. The tool is aimed at enhancing product and customer success, marketing decisions, and providing intelligence for agencies and consultancies. Essense integrates feedback from various sources like social media, app stores, and review sites, streamlining the process of understanding market position and customer needs.

Use cases

The use cases for Essense.io mainly revolve around improving product and service quality by analyzing customer feedback and competitor reviews. Businesses can use it to understand customer needs, identify trends in market preferences, and adjust their offerings accordingly. Marketing teams can leverage the insights to tailor their strategies and messaging to resonate better with their target audience. Additionally, agencies and consultancies can use Essense.io to provide data-driven recommendations to their clients, enhancing their consulting services.

Users & Stats

Website Traffic

Traffic Sources

Users by Country

FAQ

Essense.io is a platform designed to transform qualitative customer feedback and competitor reviews into actionable insights. It uses AI-powered technology to help businesses understand customer pain points, track sentiment, and stay ahead of the competition by analyzing feedback from various sources

By leveraging AI, Essense.io simplifies the analysis of user feedback. With a single click, it can transform online feedback into actionable insights. This allows businesses to identify customer pain points, track sentiment, and analyze feedback from competitors, enabling them to make informed decisions based on user feedback

Essense.io offers a range of features, including actionable user insights, real-time AI-powered alerts, seamless integration with various feedback sources, and a collaborative team environment. These features are designed to help businesses efficiently analyze feedback and make data-driven decisions​

Yes, Essense.io supports integration with a wide range of feedback sources, including social media, surveys, and customer support tickets. They aim to make the integration process as simple as possible, potentially adding new data sources within a few days upon request

Pricing & discounts

Essense.io offers three main subscription plans designed to cater to different sizes and needs of businesses, from startups to large enterprises. Below is a comparison of these plans based on pricing and included features:

FeatureSTARTERGROWTHENTERPRISE
Price$99/month$499/monthCustom
Team MembersUnlimitedUnlimitedUnlimited
Data SourcesUp to 5Up to 25Custom
Feedback Analysis Volume/monthUp to 10,000Up to 100,000Custom limit
Insight Questions/monthUp to 500Up to 5,000Custom limit
Customer SupportEmail onlyEmail & SlackDedicated Account Exec
Trial OfferGet Started FreeGet Started FreeBook Demo

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Team

The team behind Essense.io is led by a trio of experienced professionals, each bringing a wealth of knowledge and expertise to the table. Luda Domakhina serves as the CEO, steering the company's vision and overall strategy. Her leadership is crucial in guiding Essense.io towards its mission of transforming customer feedback into actionable insights.

Dmitry Smirnov, the CTO, is responsible for the technological direction of Essense.io. His expertise in software development and engineering is key to developing the AI-powered tools that form the core of Essense.io's offerings. His role ensures that the platform remains at the cutting edge of technology, providing users with powerful and efficient tools to analyze customer feedback.

Eugene Sokhransky, as the COO/Growth, focuses on the operational aspects of the company as well as spearheading growth initiatives. His role involves optimizing internal processes and strategies to support scaling and expansion, ensuring that Essense.io not only grows its customer base but also maintains high levels of service and product quality.

Together, this leadership team combines technical savvy, strategic vision, and operational excellence to drive Essense.io forward. Their collective experience in AI, NLP, and business growth is instrumental in their aim to make customer feedback analysis accessible and actionable for businesses of all sizes​  ​.

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Luda Domakhina

CEO

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Dmitry Smirnov

CTO

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Eugene Sokhransky

COO/Growth

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