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MeyaGPT

MeyaGPT

Transform Support with Meya: Automate, Assist, Delight!

Meya streamlines customer support, automates tasks, assists agents, and delights customers with personalized service.
#39 in "Customer support
Price: Free + Paid

Desktop, Mobile

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Overview
Use cases
Features and Use Cases
Users & Stats
Pricing
FAQ
Pricing & discounts
UX/UI review
Video review
Reviews
Youtube reviews
Team
Founder interview
Funding
Overview
Use cases
Features and Use Cases
Users & Stats
Pricing
FAQ
Pricing & discounts
UX/UI review
Video review
Reviews
Youtube reviews
Team
Founder interview
Funding

Overview

MeyaGPT is an advanced chatbot platform within the Meya ecosystem, designed to revolutionize customer support. It provides a comprehensive toolkit for building and launching customized chatbots tailored to specific business needs.

At its core, MeyaGPT offers flexible customization options, allowing users to create intricate logic flows and integrate seamlessly with popular messaging platforms like WhatsApp and Facebook Messenger, as well as CRMs such as Zendesk and Salesforce.

One of its standout features is its hybrid support capability, which enables a seamless transition between automated responses and human assistance during conversations. This ensures that customers receive personalized and effective support tailored to their needs.

The platform also prioritizes user experience, offering fully customizable chat interfaces for both mobile and web platforms. This customization extends to the conversational logic, which can be developed using BFML (Bot Flow Markup Language) and Python, enabling the creation of sophisticated chatbot interactions.

With built-in analytics tools, users can gain valuable insights into conversation patterns and user interactions, empowering them to continuously refine and optimize their chatbots for maximum effectiveness.

Overall, MeyaGPT streamlines the process of building, deploying, and improving chatbots for customer support, providing businesses with a powerful tool to enhance their customer service capabilities and drive better customer experiences.

Use cases

Here are some simplified use cases for Meya:

  1. Customer Support Automation: Meya can be used to automate customer support processes for businesses. For instance, it can handle frequently asked questions, troubleshoot common issues, and provide instant responses to customers through chatbots. This frees up human agents to focus on more complex inquiries, improving overall efficiency and reducing response times.
  2. Appointment Scheduling: Meya can streamline appointment scheduling for service-based businesses like clinics, salons, or consulting firms. It can interact with customers to find available time slots, book appointments, and send reminders, all without human intervention. This not only saves time for both businesses and customers but also reduces the risk of scheduling errors.
  3. Lead Generation: Meya can assist in lead generation efforts by engaging with website visitors and capturing their contact information. It can qualify leads by asking relevant questions and providing information about products or services. This helps businesses identify potential customers and follow up with them effectively, ultimately boosting sales and revenue.
  4. Order Management: Meya can enhance order management processes for e-commerce businesses. It can guide customers through the ordering process, provide order status updates, and handle inquiries about returns or exchanges. By automating these tasks, Meya improves customer satisfaction and reduces the workload on customer service teams.
  5. Internal Communications: Meya can facilitate internal communications within organizations by acting as a virtual assistant. It can help employees find information, schedule meetings, or complete administrative tasks more efficiently. This improves productivity and collaboration across teams, leading to better overall performance.
  6. Training and Onboarding: Meya can support training and onboarding processes by providing guidance and answering questions for new employees. It can deliver training materials, quizzes, and interactive modules in a conversational format, making learning more engaging and accessible. This accelerates the onboarding process and ensures that employees have the knowledge they need to succeed in their roles.

These use cases demonstrate the versatility of Meya as a tool for automating various tasks and enhancing business operations across different industries.

Users & Stats

Website Traffic

Traffic Sources

Users by Country

FAQ

Meya is an advanced chatbot platform that allows businesses to create and deploy customized customer support solutions.

Meya offers features such as custom coding and logic flows, integrations with messaging platforms and CRMs, hybrid support combining automated and human assistance, configurable chat UI for web and mobile, and built-in analytics for conversation analysis.

The Meya team is led by CEO Erik Kalviainen and COO Amanie Ismail.

Meya has received funding from 10 investors, including Brandhaus Capital Partners, Carly Stockdale, FundersClub, German Ventures, and Trifecta Capital Partners. The latest deal type was a secondary private investment.

Meya offers three subscription plans: Dev, Pro, and Partner. The Dev plan costs $99 per month, the Pro plan costs $999 per month, and the Partner plan costs $3,000 per month. Each plan includes different levels of monthly active users (MAU) and features.

Meya can benefit businesses by automating customer support processes, streamlining appointment scheduling, generating leads, managing orders, facilitating internal communications, and supporting training and onboarding processes.

Meya integrates with messaging platforms such as WhatsApp, Facebook Messenger, and others, allowing businesses to reach their customers on their preferred platforms.

Chatbots on Meya can be built using BFML (Bot Flow Markup Language) and Python, providing flexibility and customization options.

Meya provides built-in analytics tools that allow businesses to analyze conversation patterns and user interactions, helping them optimize their chatbots for better performance.

Yes, Meya caters to businesses of all sizes, offering flexible pricing plans and scalable solutions to meet different needs and requirements.

Pricing & discounts

Dev ($99 per month)

  • 500 Monthly Active Users (MAU)
  • All features

Pro ($999 per month)

  • 5,000 Monthly Active Users (MAU)
  • All features
  • Volume discounts
  • Option for a 50% pre-buy MAU discount

Partner ($3,000 per month)

  • 15,000 Monthly Active Users (MAU)
  • All features
  • Volume discounts
  • Option for a 50% pre-buy MAU discount
  • Reseller capabilities

User Reviews

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Team

The Meya team is led by CEO Erik Kalviainen and COO Amanie Ismail. Erik Kalviainen serves as the head of the company, overseeing its overall direction and strategy. Amanie Ismail takes on the role of COO, focusing on the operational aspects of the business to ensure smooth day-to-day functioning.

In addition to Erik and Amanie, the Meya team comprises a diverse group of professionals with expertise in various fields. This includes engineers who develop and maintain the Meya platform, designers who craft user-friendly interfaces, marketers who promote the product, and customer support specialists who assist users with any inquiries or issues they may have.

Together, the Meya team works collaboratively to drive the success of the company and deliver innovative solutions to customers. Their collective efforts are aimed at providing businesses with the tools they need to enhance customer support and streamline operations using advanced chatbot technology.

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Erik Kalviainen

CEO

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Amanie Ismail

COO

Funding

Meya has received funding from a total of 10 investors, including Brandhaus Capital Partners, Carly Stockdale, FundersClub, German Ventures, and Trifecta Capital Partners. The latest deal type was a secondary private investment. This funding allows Meya to continue developing and improving its products and services, as well as expanding its reach in the market.

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