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ResolveAI

ResolveAI

Empower Your Customer Service with ResolveAI's Smart Chatbots.

ResolveAI: Enhance customer service, automate tasks, and boost efficiency with smart chatbots tailored to your brand.
#47 in "Customer support
Price: Paid

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Overview
Use cases
FAQ
Pricing & Discounts
UX/UI review
Team
Founder Interview
Funding
Overview
Use cases
FAQ
Pricing & Discounts
UX/UI review
Team
Founder Interview
Funding

Overview

ResolveAI is a tool designed to help businesses improve their customer service. With ResolveAI, you can create virtual agents to handle customer inquiries. These agents can be easily trained by uploading various types of information, ensuring they always have the most up-to-date knowledge.

One of the key features of ResolveAI is its customization options. You can tailor your virtual agent to match your brand's identity, from the appearance of the chat box to the language and tone it uses when interacting with customers.

ResolveAI also integrates seamlessly with popular communication platforms like Facebook Messenger, WhatsApp, Slack, and Instagram DMs. This allows you to manage all your customer conversations from a single platform, making it easier to stay organized and respond promptly to inquiries.

Additionally, ResolveAI provides notifications for new conversations and live agent requests, ensuring that you never miss an opportunity to engage with customers. This feature allows you to start a live chat when necessary, providing personalized assistance when automated responses aren't enough.

In summary, ResolveAI is a versatile tool that helps businesses streamline their customer service operations by creating customizable virtual agents, integrating with various communication channels, and providing timely notifications for incoming inquiries.

Use cases

ResolveAI can be applied in various scenarios to enhance customer service and streamline business operations. Here are some use cases:

  1. Customer Support: ResolveAI can serve as a virtual assistant for customer support teams. It can handle frequently asked questions, troubleshoot common issues, and provide relevant information to customers in real-time. This reduces the workload on human agents and improves response times, leading to higher customer satisfaction.
  2. E-commerce Assistance: In the e-commerce sector, ResolveAI can assist customers with product inquiries, order tracking, and returns processing. It can recommend products based on customer preferences and past purchases, helping to increase sales and improve the overall shopping experience.
  3. Lead Generation: ResolveAI can engage website visitors and social media followers in conversations to qualify leads. By asking relevant questions and providing information about products or services, it can identify potential customers and gather valuable data for sales teams.
  4. Appointment Scheduling: Businesses such as healthcare providers, salons, and consulting firms can use ResolveAI to schedule appointments with clients. It can check availability, book appointments, send reminders, and handle rescheduling requests, freeing up staff time and reducing no-shows.
  5. Training and Onboarding: ResolveAI can assist employees with training and onboarding processes. It can answer questions about company policies, procedures, and benefits, as well as provide step-by-step guidance on tasks and workflows. This accelerates the learning curve for new hires and ensures consistency in information delivery.
  6. Event Management: For event organizers, ResolveAI can provide information about upcoming events, ticket availability, venue details, and agenda updates. It can also assist attendees with registration, travel arrangements, and FAQs, improving the overall event experience.
  7. Feedback Collection: ResolveAI can engage customers in conversations to gather feedback on products, services, and overall satisfaction. It can conduct surveys, polls, and sentiment analysis to identify areas for improvement and make data-driven decisions to enhance customer experience.

These use cases demonstrate the versatility of ResolveAI as a tool for automating repetitive tasks, providing personalized assistance, and optimizing customer interactions across various industries.

FAQ

ResolveAI is a tool designed to streamline customer service interactions by creating virtual agents known as chatbots.

ResolveAI can assist your business by handling customer inquiries, providing support, and automating repetitive tasks, thereby improving efficiency and enhancing the overall customer experience.

You can easily train your virtual agent by uploading documents, website pages, or other live data sources like Google Sheets, ensuring it always has the latest information.

Yes, ResolveAI allows you to customize your virtual agent to match your brand's identity, including the style of the chat box and the tone and manner of responses.

ResolveAI seamlessly integrates with various communication channels, including website chat widgets and popular messaging platforms like Facebook Messenger, WhatsApp, Slack, and Instagram DMs.

ResolveAI provides notifications for new conversations and live agent requests, ensuring that you are always informed and can promptly address customer inquiries.

ResolveAI offers three subscription plans: Hobby, Starter, and Plus. Each plan varies in price, number of chatbots, documentation limits, and active chats per month.

Rem Kim is the Founder of ResolveAI, leading the team with their vision for the company's growth and success.

The ResolveAI team consists of 2 to 10 workers, each playing a crucial role in developing and improving the ResolveAI tool.

Yes, ResolveAI is suitable for businesses of all sizes, offering flexible solutions to meet the needs of various industries and company sizes.

Pricing & Discounts

Hobby ($24p/month)

  • 1 chatbot
  • 20 documents
  • 500 active chats / month

Starter ($44p/month)

  • 1 chatbot
  • Unlimited documentation
  • 1000 active chats / month
  • Facebook Messenger Integration
  • WhatsApp integration

Plus ($89p/month)

  • 4 chatbot
  • Unlimited documentation
  • 3000 active chats / month
  • Facebook Messenger Integration
  • WhatsApp integration

Team

At ResolveAI, Rem Kim is the Founder, leading the team forward with their vision. The company's team consists of 2 to 10 workers, working together to develop and improve the ResolveAI tool. Each member plays a crucial role in various aspects of the business, contributing their skills and expertise to ensure the success and growth of ResolveAI.

person

Rem Kim

Founder

Daniil Bazylenko

Published by: Daniil Bazylenko

08 January 2024, 12:00AM

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