Ringly.io
Instant customer service, anytime, every time
Handles customer calls 24/7, answers queries, updates orders, books appointments, and escalates complex issues to human agents.
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Overview
Ringly.io offers an AI phone agent designed to revolutionize customer service. Key features include 24/7 availability, the ability to handle thousands of calls simultaneously, and real-time order updates. It provides a highly customizable experience with options for language, voice, and engagement levels. This AI call agent can seamlessly transfer calls to human agents when necessary and utilizes a comprehensive knowledge base to answer customer inquiries accurately. This tool in Customer support ensures efficiency and scalability for businesses, enhancing customer satisfaction with immediate, reliable responses.
Use cases
- Customer Support: Ringly.io handles customer queries 24/7, providing instant responses and reducing wait times. It answers common questions, updates orders, and manages reservations.
- Sales Inquiries: The tool engages potential customers by providing product information, availability, and pricing, enhancing lead generation and conversion rates.
- Appointment Scheduling: Businesses can use Ringly.io to book, confirm, and manage appointments, reducing administrative workload and improving efficiency.
- Technical Support: It offers basic troubleshooting for technical issues, guiding users through common problems and escalating complex cases to human agents.
- Feedback Collection: Ringly.io can conduct surveys and collect feedback, helping businesses to gather valuable insights into customer satisfaction and areas for improvement.
FAQ
What is Ringly.io?
Ringly.io is a phone agent that handles customer service calls, providing answers, updates, and support 24/7.
How does Ringly.io improve customer service?
It offers instant responses to queries, reducing wait times and ensuring customers get help anytime they need.
Can Ringly.io handle multiple calls at once?
Yes, it can manage thousands of calls simultaneously, making it scalable for businesses of any size.
Is Ringly.io customizable?
Absolutely. You can customize the language, voice, and interaction style to fit your business needs.
What happens if Ringly.io can't answer a question?
The tool can transfer calls to human agents seamlessly when it encounters complex issues.
How does Ringly.io collect customer feedback?
It conducts surveys and gathers feedback during or after calls, helping businesses understand customer satisfaction.
Pricing & discounts
- 1 AI phone agent
- 10 call mins
- Add transfer phone
- Customize agents
- Give the agent tasks
- Everything in Free
- Unlimited AI phone agents
- 200 call mins per month
- Get extra for $0.35/min
- Record calls
- Analytics dashboard
- 1 million characters (200k+ words)
- Upload files
- Add a website url and auto-fetch all text
- Everything in Basic
- 2,000 call mins per month
- Get extra for $0.23/min
- 3 million characters (600k+ words)
- Everything in Pro
- 5,000 call mins per month
- Get extra for $0.20/min
- 7 million characters (1.4M+ words)
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Team
The team behind Ringly.io consists of two co-founders: Maurizio Isendoorn and Ruben Boonzaaijer. Maurizio Isendoorn is based in Rotterdam and has a significant network. His experience and leadership drive the development and strategic direction of Ringly.io. Ruben Boonzaaijer, also from Rotterdam, co-founded Ringly.io and focuses on providing exceptional customer support services. Together, they leverage their expertise to enhance the capabilities of Ringly.io, ensuring it meets the needs of businesses by streamlining customer interactions and improving efficiency.
Maurizio Isendoorn
Co-Founder
Ruben Boonzaaijer
Co-Founder