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TalkbackAI

TalkbackAI

Streamline Feedback with Swift AI Replies

Automates responses to customer reviews, enhancing satisfaction and boosting your online reputation.
#12 in "Customer support
Price: Free + Paid

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Overview
Use cases
Features and Use Cases
Users & Stats
Pricing
FAQ
Pricing & discounts
UX/UI review
Video review
Reviews
Youtube reviews
Team
Founder interview
Funding
Overview
Use cases
Features and Use Cases
Users & Stats
Pricing
FAQ
Pricing & discounts
UX/UI review
Video review
Reviews
Youtube reviews
Team
Founder interview
Funding

Overview

TalkbackAI is a browser extension that revolutionizes how businesses handle online customer reviews. It uses AI to craft personalized responses quickly, enhancing customer satisfaction and saving valuable time. This tool automates the entire response process, ensuring efficient and timely interactions that maintain a brand's tone and style. Additionally, it provides feedback summaries that help businesses refine their services. By optimizing resource use, TalkbackAI not only improves online reputation management but also drives cost savings, making it an essential tool for enhancing customer relations and building trust.

Use cases

Here are some practical use cases for TalkbackAI, an AI tool designed to streamline customer service:

  • Automating review responses: TalkbackAI can save significant time for businesses by automatically generating and posting personalized responses to customer reviews. This helps maintain a consistent voice and timely interaction with customers;

  • Enhancing online reputation: by providing prompt and thoughtful responses to reviews, businesses can improve their online presence and customer satisfaction. This leads to higher ratings and positive reviews, which can attract more customers;

  • Resource optimisation: by automating repetitive tasks like review responses, TalkbackAI allows staff to focus on more strategic activities, thus optimising business operations and reducing workload;

  • Personalised customer interactions: the tool tailors responses based on the content of each review, ensuring that replies are relevant and personal, which enhances customer trust and loyalty.

These use cases demonstrate how TalkbackAI can be an asset for any business looking to improve their customer service efficiency and effectiveness.

Users & Stats

Website Traffic

Traffic Sources

Users by Country

FAQ

TalkbackAI is a browser extension that automates responses to customer reviews, enhancing online reputation and saving time.

It generates personalized replies to reviews quickly, ensuring consistent and timely interaction with customers.

Key features include automated review responses, feedback tracking, and integration with existing systems for streamlined operations.

It offers three plans: Basic (Free, 10 responses/month), Medium ($5/month, 50 responses), and Large ($15/month, 150 responses).

Yes, TalkbackAI reduces time spent on customer feedback, with the Medium plan saving approximately 2.5 hours per month.

Pricing & discounts

TalkbackAI offers a tiered pricing model designed to cater to businesses of various sizes, from startups to larger companies. Here's a comparison of the different subscription plans available:

PlanPrice per MonthResponses per MonthAdditional FeaturesEstimated Time Savings
BasicFree10Free for all users0.25 hours
Medium$550Includes everything from Basic2.5 hours
Large$15150Includes everything from Medium12.5 hours

This structure allows businesses to select a plan that best suits their needs based on the volume of customer interactions and desired level of automation.

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