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UseChat

UseChat

Instant support, tAIlored by your content

Enhance your site's engagement with AI chatbots custom-trained on your content for real-time support and user interaction.
#35 in "Customer support
#141 in "Business
Price: Paid

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Overview
Use cases
FAQ
Pricing & Discounts
UX/UI review
Team
Founder Interview
Funding

Overview

UseChat is an all-in-one solution for creating custom AI chatbots tailored to your website's content. These chatbots can be seamlessly embedded into your website or app, providing instant customer support. The chatbots are designed to understand your website and products, helping users find answers quickly. A standout feature is the seamless handover to human support if needed, ensuring a smooth user experience. The tool allows for real-time conversation monitoring and historical review. You can personalize the chatbot with custom welcome messages, branding, and styling. UseChat offers various plans, including a free trial, catering to different needs from small to large-scale websites. The tool is user-friendly, allowing quick setup and customization, and is capable of handling websites of any size and traffic volume.

Use cases

UseChat, as an AI tool, offers a range of use cases that cater to different needs in enhancing website engagement and customer support. Here are some notable applications:

  1. Instant Customer Support: UseChat is ideal for providing immediate assistance to customer inquiries. This reduces wait times and improves user satisfaction, making it a valuable tool for customer service.

  2. Engage and Convert Visitors: The chatbot actively engages site visitors by answering their questions. This interaction not only provides valuable information but also increases the chances of converting visitors into customers.

  3. Data-Driven Insights: By analyzing chat histories, UseChat helps in gaining insights about customer preferences and behaviors. These insights can be used to optimize the support experience and refine website content.

  4. Customer Support Enhancement: It improves the overall customer support experience by providing instant answers and engagement, especially for websites with large content.

  5. Website Navigation Assistance: UseChat aids visitors in navigating through the website, helping them find the information they need efficiently.

  6. Lead Generation: The chatbot can be used to collect user information, such as email addresses, for lead generation and follow-up marketing efforts.

  7. Improved User Experience: By providing timely responses, the chatbot enhances the overall user experience on the website.

  8. Training and Education: It can be used to educate users about products or services, offering detailed explanations or guidance based on the website's content.

  9. Conversion Optimization: The chatbot can help in guiding users towards making a purchase or taking other desired actions on the website.

  10. Multi-Website Support: UseChat can be embedded on multiple websites or apps, making it a versatile tool for businesses with diverse online presences.

FAQ

UseChat is an AI-powered tool that allows website owners to create custom chatbot assistants. These chatbots are trained on the website's content to provide instant answers and engage visitors effectively​  ​​  ​.

UseChat works by crawling and scraping all the content and pages of your website. It then creates a custom ChatGPT-powered chatbot that can answer questions based on your website's content. This chatbot can be embedded into your website or app to interact with visitors​  ​.

Yes, UseChat can be embedded on any number of URLs or apps using the provided embed code. This makes it a versatile tool for businesses with multiple online platforms​  ​.

UseChat allows for significant customization. You can set a custom welcome message for visitors, and customize the chatbot's icon, colors, and theme to align with your brand​  ​.

UseChat can be used for enhancing customer support, website navigation assistance, lead generation, improving user experience, training and education, conversion optimization, and providing support on multiple websites​  ​​  ​.

Pricing & Discounts

UseChat offers three main subscription plans, each tailored to different user needs and website scales. Here's a comparison of what each plan includes along with their pricing:

FeatureStarter PlanPlus PlanScale Plan
Pricing per Month$47$97$437
Custom Chatbot CreationFor website or appFor higher traffic website and appFor large websites and apps with high usage
Messages per Month1,000 messages5,000 messages30,000 messages
Webpages CrawledUp to 1,000 webpagesUp to 10,000 webpagesUp to 50,000 webpages
Data RefetchManualAutomaticAutomatic
Chat ExportIncludedIncludedIncluded
Email CollectionCollect user email addressesCollect user email addressesCollect user email addresses
Human Support HandoverAvailableAvailableAvailable
Team MembersNot includedInvite up to 5 team membersInvite unlimited team members
BrandingStandard UseChat brandingRemove UseChat brandingRemove UseChat branding
Additional SupportNot includedNot includedPremium support & onboarding
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