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KNO

KNO

Instant knowledge, everywhere you work

Empower your Slack with KNO: Get fast, precise answers and streamline support and learning directly in your workspace
#77 in "Project management
#171 in "Business
Price: Free

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Overview
Use cases
FAQ
Pricing & Discounts
UX/UI review
Team
Founder Interview
Funding

Overview

KNO is an innovative AI tool designed to seamlessly integrate with Slack, offering users an efficient way to get answers to their questions using publicly available web data. It's based on OpenAI's GPT-3 model, encompassing a vast array of information. This allows for quick and precise responses to inquiries, making it a versatile tool for various use cases, including customer engagement, product support, and market research.

Use cases

KNO an invaluable asset in several key areas:

  • Customer Support and Engagement: KNO can serve as a first point of contact for customer inquiries, providing quick answers to frequently asked questions and guidance on products or services. This can significantly reduce the workload on human customer support teams by deflecting common questions to KNO, allowing staff to focus on more complex customer needs.
  • Internal Team Support: For businesses and organizations, KNO can act as an internal knowledge base, assisting employees with quick access to company policies, technical support, and procedural information. This promotes efficiency and ensures that team members have immediate access to the information they need to perform their tasks effectively.
  • Market Research and Insights: KNO's ability to pull in information from a variety of web sources makes it an excellent tool for conducting quick market research, competitor analysis, and gaining insights into industry trends. Users can ask specific questions to gather data that supports decision-making processes and strategy development.
  • Educational Support: In educational settings, KNO can function as a learning assistant, providing students and educators with instant access to educational resources, study materials, and answers to academic queries. This can enhance the learning experience by offering support outside of traditional classroom settings.
  • HR and Recruitment: Human Resources departments can leverage KNO to streamline the recruitment process, answer FAQs from potential applicants, and provide immediate assistance on HR policies and employee benefits. This improves the candidate experience and assists in the efficient management of HR-related queries.
  • Sales and Marketing Assistance: Sales teams can use KNO to quickly access product information, pricing details, and marketing materials to support their sales pitches. This ensures that they can provide accurate and up-to-date information to prospects and clients, enhancing the overall sales process.

FAQ

KNO is an AI tool available on the Slack app marketplace, designed to provide quick and precise answers to users' queries. It leverages OpenAI's GPT-3 model and can prioritize knowledge from specific sources, making it a versatile assistant for a variety of use cases​

KNO operates by embedding within Slack channels or private conversations, where it can answer questions using a vast database of information, including 800GB of data from OpenAI's GPT-3 model. It can also prioritize answers from custom prescribed sources, such as a company's own help resources​

Installing KNO on Slack involves a simple three-step process: logging into your Slack workspace, opening the 'Browse Apps' screen, and selecting KNO from the app list to start using it immediately

Key features of KNO include access to publicly available web data, prioritization of knowledge from custom sources, and the ability to segue to customer support by redirecting users to key personnel if the conversation does not conclude conclusively

KNO emphasizes user privacy by ensuring that questions asked remain within the algorithm and are never associated with the user's identity, adhering to stringent data security and privacy practices​

Pricing & Discounts

Given the current availability of a free demo, interested users have the opportunity to explore KNO's capabilities within their Slack environments. This can offer valuable insights into how KNO might enhance productivity, customer support, and information access in various settings. As KNO transitions to a full version with potentially paid subscriptions, details on pricing and included features will likely become more clearly defined by Alltius, the company behind KNO.

Team

The KNO team, spearheaded by its co-founders Vibhanshu Abhishek, serving as the Chief Executive Officer, and Siddhant Mishra, brings together a blend of vision, expertise, and innovation in the development of their AI tool.

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Vibhanshu Abhishek

CEO & Co-Founder

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Siddhant Mishra

Co-Founder

Funding

Alltius Inc., the company behind KNO, has successfully secured a total of $2.4 million in funding through two rounds, showcasing a strong financial foundation and investor confidence in its vision and products. The latest of these funding rounds was a Pre-Seed round, completed on May 30, 2023.

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